Summary of Chris Voss’s Masterclass on The Art of Negotiation

Masterclass Notes
6 min readMay 20, 2021

26 key takeaways from a former lead FBI hostage negotiator

masterclass.com
  1. The person across the table is not the adversary, the situation is the adversary. The stereotype is that the loudest and most aggressive jerk is the one that takes it all, but this is not true. Remember, the person you’re negotiating with is just another human being struggling with some aspect of the

--

--