Summary of Daniel Pink’s Masterclass on Sales and Persuasion
10 min readFeb 18, 2022
22 key takeaways from the NYT-bestselling author and former presidential speech writer
- Sales is about service not sleez. For most of history, there was an information asymmetry. Some sales people took advantage of that and used the customer’s lack of information to dupe them. Nowadays however, buyers can easily do their own research online, compare options…
